Fluxible meetups start next week

The last few months have been busy ones of me. There have been a few side projects keeping me busy but that aren’t quite ready for the public eye.

And there is also, of course, Fluxible coming back for the fifth year. For 2016 we expanded our thinking to create a deeper and richer experience, and evolved into Canada’s UX Festival.

All the planning and work will pay off starting one week from today, with the first of our Fluxible Meetups. There’s a full week of these events happening, and it’s an exciting range of topics and formats. Best of all, most of these events are free! You should really check out the entire schedule, but here are some highlights.

On each day Monday through Friday we have a Brown Bag Lunch event at the Communitech Hub. These events cover hiring for UX, product management and UX, longitudinal user research, and a systems design approach to UX. My personal favourite, though, might be my friend David Jensenius talking about art and technology and UX in the arts. I love that diversity! For anyone who works nearby, it’s pretty easy to grab your lunch and walk on over for one of these sessions.

This year we have some fine site visits to Waterloo Region companies that are doing some great product work: D2L, TD, Shopify Plus, and MUSIC will all be opening up there spaces to share the ways that they work and look and some cool products that their teams have created. And all of them are definitely excited about hosting and event and sharing their work with the community.

We’ve partnered up with several organizations in Waterloo Region this year. Hacking Health Waterloo, Girl Geek Dinners Waterloo Region, Design Chats, UX Book Club KW, and Communitech all have their own UX-themed events happening. I’m thrilled that these organizations are on board this year, and love what they’re doing to build community!

Finally, we’ve decided to present a concert this year. Why? Well, music has been an integral part of Fluxible from the very first edition. We’ve featured a stylistically diverse range of performances as a part of each year’s conference. It felt natural to try a concert, just for fun. To that end, we’re presenting Stealth in a concert at the Communitech Hub on Thursday.

And all these events are just one stream of Fluxible 2016!

Check out Fluxible, Canada’s UX Festival

Somewhat belatedly, it seems appropriate to mention here that the Fluxible 2016 program has been announced, and that earlybird tickets are now available. The program for this year has been expanded into a weeklong celebration that we’re positioning as Canada’s UX festival. And what a week we have lined up!

Fluxible Meetups starts the festival on Monday September 19, and features multiple events each day through Friday September 23. We’ll be revealing more events in the coming weeks and months, but we already have a stellar schedule to share. There’s a daily brown bag lunch series happening at the newly expanded Communitech Hub. We’ve lined up on-site events at some of the region’s technology companies: D2L, Clearpath Robotics, TD 55 Technology Centre, and Shopify Plus. And we’re launching a set of dinner events on Friday that will give out-of-towners and locals alike a chance to enjoy conversations about UX with old and new friends over good food and drink.

Fluxible Workshops continues the festival at the Communitech Hub on Friday September 23 with a pair of half-day pre-conference workshops that provide deep dives into timely topics. Pamela Pavliscak will lead a morning workshop on How to Design for Happiness, while Kai Haley leads an afternoon workshop on Design Sprints. Pamela and Kai are both on the Fluxible Conference program as well, and Pamela will be a special guest at UX Book Club KW — they clearly have plenty of knowledge and expertise to share with the Fluxible community.

Fluxible Conference is the main course of our festival meal this year. As many of you will know from our previous announcements, the conference features an amazing group of speakers in a single track program that means you won’t miss a thing. They’ll be enlightening us on a range of UX topics, along with our now-expected presentations on unexpectedly relevant topics from other disciplines. Fluxible Conference opens on Saturday September 24 and runs for two days at the CIGI Auditorium, a new venue for this year. Check it out, and start making your plans to attend.

Register for Fluxible Conference and Fluxible Workshops right now! And join Fluxible Meetups!

This post originally appeared on the Fluxible blog in a slightly different form.

25 short stories about user experience

Bob and Mark on a stage

Mark Connolly and Bob Barlow-Busch presenting ‘25 Short Stories About User Experience’ at Communitech (Photo by Davis Neable)

Photo by Davis Neable

Last Wednesday, Bob Barlow-Busch and I delivered a presentation as a part of the Communitech Breakfast Series. It was titled Insights that lead to great UX, and the focus was on ways in which to use stories to fuel insights.

We structured the presentation in a way that put the focus on stories, with the bulk of the presentation being organized into 25 Short Stories About User Experience. Perhaps unexpectedly, the structure was inspired by a similarly-titled movie about Glenn Gould, as well as John Cage’s story-telling on Indeterminacy, and Oblique Strategies, an influential card deck by Brian Eno and Peter Schmidt. And, of course, there was the obvious appeal of telling stories about stories — everything goes meta.

The beauty of the structure for us is that it’s quite flexible — stories can be swapped in and out as needed to emphasize different things for different presentation contexts. In fact, there were stories that didn’t make it into last week’s presentation.

It was the first time delivering this presentation, and we were pleased that people who attended appear to have found it a valuable one.

State of the City of Kitchener

State Of The City presentation by the Mayor

A crowd of people listens to Mayor Berry Vrbanovic present

I had the honour of attending the City of Kitchener’s annual State of the City event on Wednesday, representing Fluxible along with friend, colleague, and long-time collaborator Bob Barlow-Busch.

The event was held in the magnificent industrial space at 41 Ardelt Place, and featured Mayor Berry Vrbanovic delivering a State of the City address to a large crowd.

Make It Kitchener was the theme, and it was fun to hear the details. There are six opportunities identified in the strategy:

  • Make it Spark
  • Make it Start
  • Make it Grow
  • Make it Urban
  • Make it Vibrant
  • Make it Connect

It’s exciting to see “Support professional development in user experience” identified as one of the ways to get “Make It Spark” to happen. I’m delighted to help drive that through Fluxible!

Hiring season at Boltmade

It’s co-op hiring season, and at Boltmade we’re been deeply engaged in finding students at University of Waterloo who can join us for a four-month work term this coming summer. We’ve been a long-time employer of development co-ops, and have more recently been hiring for our UX team. That’s the side of things that has kept me and my colleagues busy.

It’s fascinating to see the wide range of academic disciplines that we’ve seen in the applications for our UX position. There are, as expected, many great applications from within Systems Design Engineering, but also from Software Engineering and Mechatronics. There are Computer Science applications, of course, which isn’t really a surprise, but we’re delighted to see applications representing many departments and programs in the Arts faculty — DAC, English, Anthropology, Psychology, Fine Arts, and more.

Because of the diversity of sources, it can be a real challenge to evaluate and compare candidates, but as we like to say, that’s a great problem to have. We’re excited about seeing who joins us in May.

Of course, we’re also looking for full-time software developers to join us at Boltmade. Check us out and let us know if you’re interested!

O’Reilly Design Conference

Audience watching a presentation

Presenters onstage at the OReilly Design Conference

Last week I attended the inaugural O’Reilly Design conference, along with my Fluxible co-chair Bob Barlow-Busch. As with last fall’s trip to the CanUX conference, I’m always watching to see what works at a particular conference and thinking about how we might apply it to Fluxible. There was a level of logistical sophistication here that reveals O’Reilly’s years of experience running similar conferences and events.

The program touched on user experience, industrial design, and graphic design, with standard mix of keynotes and breakout sessions. Highlights for me included a briskly paced vision of design from Erika Hall, a primer on effective critique from Adam Connor, and a call from Bob Baxley to bring more people into the design profession.

The venue was Fort Mason Centre, with the main program happening in a cool warehouse space on a pier over the bay, and breakout sessions also happening in what appeared to be old army buildings. It worked well for me, even with a long and steep staircase to climb between buildings!

Beyond the program, of course, there were many fine conversations with friends old and new.

Cooking up a career bigos

Bigos in a pot

Bigos, a lovely stew

I had a recent conversation with a friend about working in UX. As we all do, he’s aiming to find a balance of work that is rewarding, provides room for growth, and pays the bills. He has a range of important creative activities that he’s engaged in and he wants to ensure that none of them are being neglected.

Our conversation resonated with my own thinking about my career. Metaphorically, I have a soup of ingredients that are all important to my UX work and that I aim to have aligned with each other. Boltmade is the major ingredient, while Fluxible and uxWaterloo are two other obvious ingredients in that soup. Other ingredients like attending other events, having conversations with various folks in the community, and ongoing readings all go into the mix as well. I’m delighted that these all complement each other as well as they do.

As I talked about this with my friend, he got it right away and declared it to be more of a stew. What immediately popped into my mind was a wonderful kind of stew called bigos.

My mom taught me how to make bigos, and it’s a dish that my whole family loves. One of the great things about it is how it improves on subsequent days as it cooks. Moreover, adding new ingredients on those day renews it and extends it over more meals.

My UX career bigos evolves, and the ingredients that I add over time ensure that it keeps getting better.

Designing Fluxible

In the aftermath of Fluxible 2015 in September, the Fluxible team has been reflecting on how things went and thinking about next year’s edition. It’s an ongoing activity, really, as we look for ways to refine what we do to create a great conference experience.

With many of us being user experience professionals, it’s inevitable that we bring our UX tools to bear on the task of improving Fluxible. Recently, we’ve engaged in several story mapping sessions to help us better articulate the experience of our attendees. It’s productive, as well as good fun, to think about the Fluxible experience this way.

User story mapping results: sticky notes on a wall

(User story mapping progress…)

Bob Barlow-Busch observed that the thinking and activities that go into designing a conference might be of wider interest, and suggested that we share some of what we go through. That does seem like a great idea and is something that we’re planning to do in the months leading up to Fluxible next year.

Model trains in St. Jacobs

A model railway layout

A large and detailed model train layout

I took my sons to St. Jacobs a few weeks back to visit the St. Jacobs & Aberfoyle Model Railway. It’s something that we’d been meaning to do for some time, and after experiencing it we were all delighted that we had finally made the trip. We stayed for well over an hour taking it all in, and surely missed much more than we saw.

A night scene at the St. Jacobs and Aberfoyle Model Railway

What you see, hear, and otherwise experience is a vast and meticulously detailed “O” scale model train layout that features realistic train operations. The layout covers rural, city, and industrial landscapes and more, with dozens of tiny vignettes that tell stories about life in southern Ontario in the 1950s. Stay long enough, and you’ll see the overhead lights dim as the night-time layout come to life in a beautifully choreographed way.

They’re open through the end of December, and it’s well worth a visit.

A visit to the CanUX conference

Brent Marshall presenting on stage

Brent Marshall presents onstage at UX Camp Ottawa

Along with Bob Barlow-Busch, I recently attended the CanUX conference in Gatineau, Quebec, across the river from Ottawa. This was my third time attending the event formerly known as UX Camp Ottawa. As always, Cornelius Rachieru, Tanya Snook, Barb Spanton, and their team put on a fine event, with an interesting lineup of speakers presenting in a great venue (Canadian Museum of History, formerly the Museum of Civilization). It was a special treat to see our friend Brent Marshall delivering his Fluxible presentation to a fresh crowd.

Running Fluxible has made attending other events a bit odd for me, as my attention is always on evaluating experiences that might work well at our own conference. One thing that Fluxible 2016 attendees are almost certain to see is pre-event Friday dinners that will make it easy for UX people in town for the conference to meet each other in informal groups. CanUX set up several of these this year. Bob and I enjoyed lovely evening in Ottawa talking shop with a small group of CanUX attendees and want to bring that experience to Fluxible.

It’s great to see the UX community in Canada thriving in multiple locations, and see such thoughtful events being staged. Hats off to the CanUX team for delivering another successful event.