Facilitating and presenting at events this week

I’ve got a pair of events coming up that promise to be fun.

First up, I’ll be heading to Edmonton this week to facilitate a user story making workshop at the annual gathering of the Canadian Digital Media Network. It’s a workshop that I’ve delivered multiple times in the past, and in this instance I’m delighted to be joined by Bob Barlow-Busch. It should be a great experience, and I’m looking forward to meeting everyone and seeing a little of Edmonton.

Then on Friday Bob and I will deliver a presentation at Go North 2016 in Toronto. It’s an updated version of a presentation that we delivered in May at Comunitech. There are some impressive names in the list of keynote & fireside speakers and panelists, so it’s pretty cool to be delivering our “tech talk” at the event.

Update: Instead of presenting at Go North, it looks like I’ll be doing some startup mentoring instead. After running five successful editions of Fluxible, I certainly know at this point how challenging it can be to finalize the details of a conference program!

Designing Fluxible

In the aftermath of Fluxible 2015 in September, the Fluxible team has been reflecting on how things went and thinking about next year’s edition. It’s an ongoing activity, really, as we look for ways to refine what we do to create a great conference experience.

With many of us being user experience professionals, it’s inevitable that we bring our UX tools to bear on the task of improving Fluxible. Recently, we’ve engaged in several story mapping sessions to help us better articulate the experience of our attendees. It’s productive, as well as good fun, to think about the Fluxible experience this way.

User story mapping results: sticky notes on a wall

(User story mapping progress…)

Bob Barlow-Busch observed that the thinking and activities that go into designing a conference might be of wider interest, and suggested that we share some of what we go through. That does seem like a great idea and is something that we’re planning to do in the months leading up to Fluxible next year.

User story mapping at Felt Lab

Four people and a lot of sticky notes

Last Friday I visited the REAP Felt Lab to provide an introduction to user story mapping in a lunch-hour workshop. I’ve been a big fan of story mapping ever since I was introduced to it in a workshop by Jeff Patton back in 2008, and I was delighted when he finally released a definitive book on the topic last year. I highly recommend User Story Mapping: Discover the Whole Story, Build the Right Product to anyone who wants to learn more about this powerful technique that can help product development teams focus on users and their needs rather than on features.

The introduction that I delivered comes straight from Patton’s book, and the folks at Felt Lab were thoroughly engaged by the experience. It was a full house, and each team learned a lot during the surprisingly challenging exercise of creating a story map about their morning routines.

Unsurprisingly, the same engagement and enlightenment were visible during a similar uxWaterloo session back in March.

If you missed these events, keep an eye on the schedule for The Boltmade Sessions, as there’s a good chance that we’ll deliver another iteration of the workshop there.